In hybrid deployments, before an Operator Connect number can be assigned, any number in the msRTCSIP-Line attribute of the on-premises AD object must be removed and the change synchronised to Microsoft 365.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
number assignment prerequisites
Deployment
hybrid
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-hybrid-msrtcsip-line. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-hybrid-msrtcsip-line

BibTeX

@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-hybrid-msrtcsip-line,
  title  = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-hybrid-msrtcsip-line},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-hybrid-msrtcsip-line},
  note   = {Source note teams-operator-connect-troubleshooting-hybrid-msrtcsip-line, checked 2026-10-02}
}

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