For US Operator Connect users, an emergency address the Teams client acquires dynamically inside the US overrides the registered address and the call goes to the PSAP for that address; otherwise the registered address is used to screen and route, with Common Area Phones and Teams Rooms going directly to the PSAP.

Checked 2026-10-02

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
dynamic emergency calling
Deployment
multi-tenant
Region
us
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-e911-us-dynamic. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-e911-us-dynamic

BibTeX

@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-e911-us-dynamic,
  title  = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-e911-us-dynamic},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-e911-us-dynamic},
  note   = {Source note teams-operator-connect-troubleshooting-e911-us-dynamic, checked 2026-10-02}
}

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