With an Operator Connect Conferencing licence, outbound calls from Teams meetings can only go through the operator, and they fail to reach PSTN numbers unless an Audio Conferencing Routing policy with a voice route whose BridgeSourcePhoneNumber is an Operator Connect Conferencing bridge number is configured and assigned.

Checked 2026-10-02

With an Operator Connect Conferencing license, outbound calls can only go through your operator.
Vendor
Microsoft
Product
Microsoft Teams Audio Conferencing
Subsystem
Operator Connect Conferencing
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-conf-outbound-policy. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-conf-outbound-policy

BibTeX

@misc{warmtransfer-claim-teams-operator-connect-troubleshooting-conf-outbound-policy,
  title  = {Troubleshooting Teams Operator Connect numbers and calls: source note teams-operator-connect-troubleshooting-conf-outbound-policy},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-troubleshooting-conf-outbound-policy},
  note   = {Source note teams-operator-connect-troubleshooting-conf-outbound-policy, checked 2026-10-02}
}

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