Source note · Setting up Microsoft Teams Operator Connect
For Operator Connect in the United States and Canada, dynamic emergency routing is part of the carrier's service; US calls from a tenant-defined dynamic location route directly to the serving PSAP, while all Canadian emergency calls are screened by a national call center first.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Operator Connect emergency calling
- Deployment
- multi-tenant
- Region
- us ca
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Considerations for Operator Connect — Microsoft · tier 2 current vendor documentation · Emergency call routing for Operator Connect; Dynamic emergency calling for Operator Connect
Cite this note
APA
WarmTransfer. (2026, September 25). Setting up Microsoft Teams Operator Connect: source note teams-operator-connect-setup-oc-us-ca-routing. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-setup-oc-us-ca-routing
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-setup-oc-us-ca-routing,
title = {Setting up Microsoft Teams Operator Connect: source note teams-operator-connect-setup-oc-us-ca-routing},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-setup-oc-us-ca-routing},
note = {Source note teams-operator-connect-setup-oc-us-ca-routing, checked 2026-09-25}
}