For Operator Connect, a client outside any tenant-defined dynamic location that is not a Common Area Phone or Teams Room is screened by a national call center, and if the caller cannot update their location the call goes to the PSAP for the registered address.

Checked 2026-09-25

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
Operator Connect emergency calling
Deployment
multi-tenant
Region
us ca
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Setting up Microsoft Teams Operator Connect: source note teams-operator-connect-setup-oc-unscreened-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-setup-oc-unscreened-fallback

BibTeX

@misc{warmtransfer-claim-teams-operator-connect-setup-oc-unscreened-fallback,
  title  = {Setting up Microsoft Teams Operator Connect: source note teams-operator-connect-setup-oc-unscreened-fallback},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-setup-oc-unscreened-fallback},
  note   = {Source note teams-operator-connect-setup-oc-unscreened-fallback, checked 2026-09-25}
}

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