Source note · Teams Operator Connect and Azure Communication routing
Microsoft's ACS documentation describes Operator Connect as a fully managed service with no customer hardware footprint. The participating carrier manages PSTN calling and SBCs for the customer.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Azure Communication Services
- Subsystem
- PSTN connectivity - Operator Connect
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-23
- Checked
- 2026-09-23
Sources
- Public Switched Telephone Network (PSTN) integration concepts for Azure Communication Services — Microsoft · tier 2 current vendor documentation · Teams Phone connectivity, numbered item 2 'Operator Connect'
Cite this note
APA
WarmTransfer. (2026, September 23). Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acs-oc-managed-sbc. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-acs-oc-managed-sbc
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-acs-oc-managed-sbc,
title = {Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acs-oc-managed-sbc},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-acs-oc-managed-sbc},
note = {Source note teams-operator-connect-acs-oc-managed-sbc, checked 2026-09-23}
}