Source note · Teams Operator Connect and Azure Communication routing
Azure Communication Services direct routing does not support multitenant trunks, media bypass, location-based routing, Enhanced 911, in-band DTMF (RFC 2833 is required instead) or Government Clouds.
Checked 2026-09-23
- Vendor
- Microsoft
- Product
- Azure Communication Services direct routing
- Subsystem
- limitations
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- legacy; subject to ACS telephony retirement
- Checked
- 2026-09-23
Sources
- Azure direct routing known limitations - Azure Communication Services — Microsoft · tier 2 current vendor documentation · Azure Communication Services direct routing known limitations, bullet list
Cite this note
APA
WarmTransfer. (2026, September 23). Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acs-dr-gaps. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-operator-connect-acs-dr-gaps
BibTeX
@misc{warmtransfer-claim-teams-operator-connect-acs-dr-gaps,
title = {Teams Operator Connect and Azure Communication routing: source note teams-operator-connect-acs-dr-gaps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-operator-connect-acs-dr-gaps},
note = {Source note teams-operator-connect-acs-dr-gaps, checked 2026-09-23}
}