In a hybrid deployment with on-premises Active Directory, a Calling Plan or Operator Connect number can be assigned to a user or resource account only after any phone number in the on-premises msRTCSIP-Line attribute has been removed and that change has synchronized to Microsoft 365.

Checked 2026-09-30

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
hybrid directory attributes
Deployment
hybrid
Region
not restricted
Release range
current as of 2026-09-30
Checked
2026-09-30

Sources

Cite this note

APA

WarmTransfer. (2026, September 30). Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-hybrid-msrtcsip-line. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-hybrid-msrtcsip-line

BibTeX

@misc{warmtransfer-claim-teams-number-assignment-errors-hybrid-msrtcsip-line,
  title  = {Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-hybrid-msrtcsip-line},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-hybrid-msrtcsip-line},
  note   = {Source note teams-number-assignment-errors-hybrid-msrtcsip-line, checked 2026-09-30}
}

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