Source note · Troubleshooting Teams phone number assignment errors
Direct Routing requires the user to be homed online, which is checked by confirming that the user's RegistrarPool value is in the infra.lync.com domain.
Checked 2026-09-30
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone - Direct Routing
- Subsystem
- user enablement
- Deployment
- multi-tenant, hybrid
- Region
- not restricted
- Release range
- current as of 2026-09-30
- Checked
- 2026-09-30
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Ensure that the user is homed online, second paragraph
Cite this note
APA
WarmTransfer. (2026, September 30). Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-dr-homed-online. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-dr-homed-online
BibTeX
@misc{warmtransfer-claim-teams-number-assignment-errors-dr-homed-online,
title = {Troubleshooting Teams phone number assignment errors: source note teams-number-assignment-errors-dr-homed-online},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-number-assignment-errors-dr-homed-online},
note = {Source note teams-number-assignment-errors-dr-homed-online, checked 2026-09-30}
}