Source note · Teams location-based routing
Inbound PSTN calls to an LBR-enabled user's DID are not routed to that user's endpoints while they are at a different site from where the DID is assigned, whether or not that site is enabled for LBR.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Teams Phone Direct Routing
- Subsystem
- location-based-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Scenarios for Location-Based Routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Teams user receives an inbound call from the PSTN > User enabled for Location-Based Routing, table rows Site 2 and Site 3
Cite this note
APA
WarmTransfer. (2026, September 25). Teams location-based routing: source note teams-location-based-routing-scen-roam-inbound. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-location-based-routing-scen-roam-inbound
BibTeX
@misc{warmtransfer-claim-teams-location-based-routing-scen-roam-inbound,
title = {Teams location-based routing: source note teams-location-based-routing-scen-roam-inbound},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-location-based-routing-scen-roam-inbound},
note = {Source note teams-location-based-routing-scen-roam-inbound, checked 2026-09-25}
}