For Direct Routing, Teams uses the network site's emergency call routing policy if one exists; it falls back to the user's policy if the site has none, the client is at an undefined site, or the dialed number matches none of the site policy's emergency numbers; if no policy can be obtained, the user is not enabled for emergency calling.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
emergency call routing policy
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams emergency calling and location policies: source note teams-emergency-calling-dr-policy-fallback. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-emergency-calling-dr-policy-fallback

BibTeX

@misc{warmtransfer-claim-teams-emergency-calling-dr-policy-fallback,
  title  = {Teams emergency calling and location policies: source note teams-emergency-calling-dr-policy-fallback},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-emergency-calling-dr-policy-fallback},
  note   = {Source note teams-emergency-calling-dr-policy-fallback, checked 2026-09-24}
}

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