For Direct Routing, the PSTN gateway must have PidfloSupported set to True (Set-CsOnlinePSTNGateway, or the Teams admin center toggle 'SBC supports PIDF/LO for emergency calls') so that location information is added to the outgoing emergency INVITE.

Checked 2026-09-24

Vendor
Microsoft
Product
Teams Phone Direct Routing
Subsystem
SBC configuration
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams emergency calling and location policies: source note teams-emergency-calling-dr-pidflo. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-emergency-calling-dr-pidflo

BibTeX

@misc{warmtransfer-claim-teams-emergency-calling-dr-pidflo,
  title  = {Teams emergency calling and location policies: source note teams-emergency-calling-dr-pidflo},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-emergency-calling-dr-pidflo},
  note   = {Source note teams-emergency-calling-dr-pidflo, checked 2026-09-24}
}

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