Source note · Setting up dynamic emergency calling in Microsoft Teams

Microsoft's two pages disagree on where Direct Routing Emergency Routing Service Providers apply: the configuration page says the United States and Canada, while the Direct Routing considerations page labels them US only.

disputed · Checked 2026-09-24

Emergency Routing Service Providers (US only)

Vendor: Microsoft
Product: Microsoft Teams Phone Direct Routing
Subsystem: emergency call routing
Deployment: multi-tenant
Region: us; ca
Release range: current as of 2026-09-24
Status: disputed
Checked: 2026-09-24

Sources

Considerations for Direct Routing — Microsoft · tier 2 current vendor documentation · Emergency call routing for Direct Routing, list of two solutions ('Emergency Routing Service Providers (US only)')

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up dynamic emergency calling in Microsoft Teams: source note teams-dynamic-e911-setup-ers-region-wording. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dynamic-e911-setup-ers-region-wording

BibTeX

@misc{warmtransfer-claim-teams-dynamic-e911-setup-ers-region-wording,
  title  = {Setting up dynamic emergency calling in Microsoft Teams: source note teams-dynamic-e911-setup-ers-region-wording},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-dynamic-e911-setup-ers-region-wording},
  note   = {Source note teams-dynamic-e911-setup-ers-region-wording, checked 2026-09-24}
}

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