SIP call flow data can take up to 30 minutes to appear in the Teams admin center. Calls older than 30 days aren't available in the SIP call flow.

Checked 2026-09-25

Call records older than 30 days aren't available for SIP call flow.
Vendor
Microsoft
Product
Microsoft Teams admin center
Subsystem
diagnostics
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-ladder-window. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-ladder-window

BibTeX

@misc{warmtransfer-claim-teams-direct-routing-troubleshooting-ladder-window,
  title  = {Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-ladder-window},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-ladder-window},
  note   = {Source note teams-direct-routing-troubleshooting-ladder-window, checked 2026-09-25}
}

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