Source note · Troubleshooting Teams Direct Routing
The Direct Routing SIP call flow (ladder) view requires the Teams Administrator or Teams Telephony Administrator role. To open it: Analytics & reports > Usage reports > PSTN usage report > Direct Routing tab > select a call > SIP call flow, or select the call's Final SIP code.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams admin center
- Subsystem
- diagnostics
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- SIP call flow for Direct Routing in Microsoft Teams — Microsoft · tier 2 current vendor documentation · Prerequisites; Access SIP call flow, steps 1-8
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-ladder-access. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-ladder-access
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-troubleshooting-ladder-access,
title = {Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-ladder-access},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-ladder-access},
note = {Source note teams-direct-routing-troubleshooting-ladder-access, checked 2026-09-25}
}