Source note · Troubleshooting Teams Direct Routing
In the hosted (carrier) model, only the hosted SBC should send SIP OPTIONS. SBCs in a derived trunk take their status from the main SBC.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone Direct Routing
- Subsystem
- sip-options
- Deployment
- multi-tenant, hosted-carrier
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- SBC connectivity issues — Microsoft · tier 2 current vendor documentation · Overview of the SIP options process, Note
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-hosted-options. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-hosted-options
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-troubleshooting-hosted-options,
title = {Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-hosted-options},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-hosted-options},
note = {Source note teams-direct-routing-troubleshooting-hosted-options, checked 2026-09-25}
}