Source note · Troubleshooting Teams Direct Routing
The dashboard shows three SIP OPTIONS status values. 'Active' means OPTIONS arrive regularly. 'Warning, no SIP options' means the SBC exists but the service has never seen OPTIONS from it. 'Warning, SIP Messages aren't configured' means OPTIONS trunk monitoring isn't turned on.
Checked 2026-09-25
- Vendor
- Microsoft
- Product
- Microsoft Teams admin center
- Subsystem
- health-dashboard
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-25
- Checked
- 2026-09-25
Sources
- Health dashboard for Direct Routing — Microsoft · tier 2 current vendor documentation · The SBCs tab > SIP options status, list of possible values
Cite this note
APA
WarmTransfer. (2026, September 25). Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-dash-options-vals. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-dash-options-vals
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-troubleshooting-dash-options-vals,
title = {Troubleshooting Teams Direct Routing: source note teams-direct-routing-troubleshooting-dash-options-vals},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-troubleshooting-dash-options-vals},
note = {Source note teams-direct-routing-troubleshooting-dash-options-vals, checked 2026-09-25}
}