Source note · Setting up Microsoft Teams Direct Routing
PSTN usages in a voice routing policy are applied in order, and once a match is found in one usage the later usages are never evaluated.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- direct-routing-voice-routing
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Configure call routing for Direct Routing — Microsoft · tier 2 current vendor documentation · Example 2: Voice routing with multiple PSTN usages, Note under the summary table
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-usage-order-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-usage-order-first-match
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-setup-usage-order-first-match,
title = {Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-usage-order-first-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-usage-order-first-match},
note = {Source note teams-direct-routing-setup-usage-order-first-match, checked 2026-09-24}
}