Source note · Setting up Microsoft Teams Direct Routing

Call Analytics does not help with SBC pairing problems or INVITEs rejected for reasons such as a misconfigured trunk FQDN; in those cases the SBC logs carry the detailed description that Direct Routing sends to the SBC.

Checked 2026-09-24

Vendor: Microsoft
Product: Microsoft Teams Phone
Subsystem: direct-routing-monitoring
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-24
Checked: 2026-09-24

Sources

Monitor Direct Routing — Microsoft · tier 2 current vendor documentation · Monitor Call Quality Analytics dashboard and SBC logs, final paragraph

Cite this note

APA

WarmTransfer. (2026, September 24). Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-sbc-logs-for-pairing. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-sbc-logs-for-pairing

BibTeX

@misc{warmtransfer-claim-teams-direct-routing-setup-sbc-logs-for-pairing,
  title  = {Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-sbc-logs-for-pairing},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-sbc-logs-for-pairing},
  note   = {Source note teams-direct-routing-setup-sbc-logs-for-pairing, checked 2026-09-24}
}

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