Source note · Setting up Microsoft Teams Direct Routing
Each tenant dial plan needs at least one normalization rule, and Teams evaluates the rules top down and uses the first rule that matches the dialed number.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- dial-plans
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Create and manage dial plans — Microsoft · tier 2 current vendor documentation · Using the Microsoft Teams admin center > Create a dial plan, steps 3 and 4 with Note
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-dialplan-first-match. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-dialplan-first-match
BibTeX
@misc{warmtransfer-claim-teams-direct-routing-setup-dialplan-first-match,
title = {Setting up Microsoft Teams Direct Routing: source note teams-direct-routing-setup-dialplan-first-match},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-direct-routing-setup-dialplan-first-match},
note = {Source note teams-direct-routing-setup-dialplan-first-match, checked 2026-09-24}
}