If the dial pad still doesn't appear, Microsoft says to check for a provisioning error with Get-CsOnlineUser -Identity $user | Select UserValidationErrors.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- PowerShell validation
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Teams dial pad access — Microsoft · tier 2 current vendor documentation · Section 'Additional notes', third bullet
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-uservalidationerrors. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-uservalidationerrors
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-uservalidationerrors,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-uservalidationerrors},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-uservalidationerrors},
note = {Source note teams-dial-pad-missing-uservalidationerrors, checked 2026-10-01}
}