Since Skype for Business Online was retired, users homed online can only have the TeamsOnly coexistence mode, and no other mode can be assigned to them.
Checked 2026-10-01
It's no longer possible to assign any mode other than TeamsOnly to a user homed online.
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- coexistence mode
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Understand Microsoft Teams and Skype for Business coexistence and interoperability — Microsoft · tier 2 current vendor documentation · Section 'Coexistence of Teams and Skype for Business overview', Important box
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-online-users-teamsonly. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-online-users-teamsonly
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-online-users-teamsonly,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-online-users-teamsonly},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-online-users-teamsonly},
note = {Source note teams-dial-pad-missing-online-users-teamsonly, checked 2026-10-01}
}