On Microsoft Q&A, a Microsoft moderator answering a missing Calls/dial pad question listed an outdated Teams client, free or guest accounts, and admin calling-policy restrictions as likely causes, alongside missing licences. The asker didn't confirm a resolution.
field report · Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams
- Subsystem
- field diagnosis
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as of 2025-02
- Status
- field report
- Checked
- 2026-10-01
Sources
- No dial pad option calls in Teams - unable to make phone call — Microsoft Q&A · tier 6 community and field reports · Top answer by moderator JimmyYang-MSFT
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-fp-client-version-guest. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-fp-client-version-guest
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-fp-client-version-guest,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-fp-client-version-guest},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-fp-client-version-guest},
note = {Source note teams-dial-pad-missing-fp-client-version-guest, checked 2026-10-01}
}