If the licence and the Microsoft 365 Phone System app are assigned but the user still has no dial pad, Microsoft says EnterpriseVoiceEnabled may be set to false.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Enterprise Voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Teams dial pad access — Microsoft · tier 2 current vendor documentation · Section 'User is Enterprise Voice enabled', second paragraph
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-ev-licensed-but-false. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-ev-licensed-but-false
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-ev-licensed-but-false,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-ev-licensed-but-false},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-ev-licensed-but-false},
note = {Source note teams-dial-pad-missing-ev-licensed-but-false, checked 2026-10-01}
}