If a user already has a phone number but EnterpriseVoiceEnabled reads False, the admin must set it to True manually in the Teams admin center or with PowerShell.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Enterprise Voice
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Teams dial pad access — Microsoft · tier 2 current vendor documentation · Section 'User is Enterprise Voice enabled', closing Note
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-ev-false-with-number. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-ev-false-with-number
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-ev-false-with-number,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-ev-false-with-number},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-ev-false-with-number},
note = {Source note teams-dial-pad-missing-ev-false-with-number, checked 2026-10-01}
}