For Direct Routing, a user is confirmed as homed online when RegistrarPool has a value in the infra.lync.com domain.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing user enablement
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Section 'Ensure that the user is homed online'
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-dr-registrarpool-infra. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-dr-registrarpool-infra
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-dr-registrarpool-infra,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-dr-registrarpool-infra},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-dr-registrarpool-infra},
note = {Source note teams-dial-pad-missing-dr-registrarpool-infra, checked 2026-10-01}
}