If OnPremLineUri is populated, the number was assigned on-premises and synchronised. To manage it online, clear it in Skype for Business Management Shell with Set-CsUser -LineUri $null and let it synchronise.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- Direct Routing user enablement
- Deployment
- hybrid
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Enable users for Direct Routing — Microsoft · tier 2 current vendor documentation · Section 'Ensure that the user is homed online', steps 2-3
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-dr-onpremlineuri-clear. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-dr-onpremlineuri-clear
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-dr-onpremlineuri-clear,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-dr-onpremlineuri-clear},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-dr-onpremlineuri-clear},
note = {Source note teams-dial-pad-missing-dr-onpremlineuri-clear, checked 2026-10-01}
}