A user can only be assigned a Teams Calling Plan number if they also have a Teams Calling Plan licence, and Calling Plan licences are assigned in the Microsoft 365 admin center.
Checked 2026-10-01
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- phone number assignment
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-10-01
- Checked
- 2026-10-01
Sources
- Manage phone numbers for users — Microsoft · tier 2 current vendor documentation · Section 'Prerequisites', paragraph and Note on Calling Plan licences
Cite this note
APA
WarmTransfer. (2026, October 1). Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-cp-number-needs-cp-licence. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-cp-number-needs-cp-licence
BibTeX
@misc{warmtransfer-claim-teams-dial-pad-missing-cp-number-needs-cp-licence,
title = {Troubleshooting a missing Teams dial pad and PSTN calling: source note teams-dial-pad-missing-cp-number-needs-cp-licence},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-dial-pad-missing-cp-number-needs-cp-licence},
note = {Source note teams-dial-pad-missing-cp-number-needs-cp-licence, checked 2026-10-01}
}