Claim record · Teams contact center integration models
As of the page's August 2026 update, the Teams Unify Integration Model for voice agents certified-solutions table lists one provider: AudioCodes, with its VoCA Conversational Interaction Center.
fact · verified 2026-09-14
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- third-party-voice-agents
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- as updated 2026-08-17
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-14
Sources
- Teams Voice Agents integration - Microsoft Teams — Microsoft · tier 2 current vendor documentation · section 'Certified voice agents solutions', table
Cite this claim
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: claim teams-contact-center-integration-va-certified-audiocodes. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-va-certified-audiocodes
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-va-certified-audiocodes,
title = {Teams contact center integration models: claim teams-contact-center-integration-va-certified-audiocodes},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-va-certified-audiocodes},
note = {Claim teams-contact-center-integration-va-certified-audiocodes, verified 2026-09-14}
}