Source note · Teams contact center integration models
The initial Teams Phone extensibility release focuses call recording on Azure Communication Services Call Recording for CCaaS use cases on inbound and outbound calls.
Checked 2026-09-14
- Vendor
- Microsoft
- Product
- Azure Communication Services
- Subsystem
- teams-phone-extensibility
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-14
- Checked
- 2026-09-14
Sources
- Teams Phone extensibility overview - An Azure Communication Services article — Microsoft · tier 2 current vendor documentation · section 'Value added services' > 'Call recording', third paragraph
Cite this note
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-tpe-recording-scope. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-tpe-recording-scope
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-tpe-recording-scope,
title = {Teams contact center integration models: source note teams-contact-center-integration-tpe-recording-scope},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-tpe-recording-scope},
note = {Source note teams-contact-center-integration-tpe-recording-scope, checked 2026-09-14}
}