For Teams Phone extensibility, the Teams resource account must be associated with the CCaaS provider's Azure Communication Services resource, and the Teams admin assigns that resource ID to the resource account.

Checked 2026-09-14

Vendor
Microsoft
Product
Azure Communication Services
Subsystem
teams-phone-extensibility
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-14
Checked
2026-09-14

Sources

Cite this note

APA

WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-tpe-ra-acs-association. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-tpe-ra-acs-association

BibTeX

@misc{warmtransfer-claim-teams-contact-center-integration-tpe-ra-acs-association,
  title  = {Teams contact center integration models: source note teams-contact-center-integration-tpe-ra-acs-association},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-tpe-ra-acs-association},
  note   = {Source note teams-contact-center-integration-tpe-ra-acs-association, checked 2026-09-14}
}

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