A community blog reported in April 2025 that Microsoft changed the name of the contact center integration model from Power to Unify.

field-pattern · verified 2026-09-14

Vendor
Microsoft
Product
Microsoft Teams Phone
Subsystem
contact-center-integration-models
Deployment
multi-tenant
Region
not restricted
Release range
history up to 2025-04-21
Status
field-pattern
Confidence
0.60
Verified
2026-09-14

Sources

Cite this claim

APA

WarmTransfer. (2026, September 14). Teams contact center integration models: claim teams-contact-center-integration-power-renamed-blog. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-power-renamed-blog

BibTeX

@misc{warmtransfer-claim-teams-contact-center-integration-power-renamed-blog,
  title  = {Teams contact center integration models: claim teams-contact-center-integration-power-renamed-blog},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-power-renamed-blog},
  note   = {Claim teams-contact-center-integration-power-renamed-blog, verified 2026-09-14}
}

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