Source note · Teams contact center integration models
A community blog reported in April 2025 that Microsoft changed the name of the contact center integration model from Power to Unify.
field report · Checked 2026-09-14
Microsoft announces a change in the integration model from Power to Unify for contact centers certified for Microsoft Teams.
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- contact-center-integration-models
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- history up to 2025-04-21
- Status
- field report
- Checked
- 2026-09-14
Sources
- Microsoft renames its Power integration model Unify — John Deletre (personal blog) · tier 6 community and field reports · article body, opening sentence
Cite this note
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-power-renamed-blog. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-power-renamed-blog
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-power-renamed-blog,
title = {Teams contact center integration models: source note teams-contact-center-integration-power-renamed-blog},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-power-renamed-blog},
note = {Source note teams-contact-center-integration-power-renamed-blog, checked 2026-09-14}
}