Claim record · Teams contact center integration models
Microsoft Learn states that integrating a contact center with Teams Phone is supported for organizations that want solutions with business tools and workflows beyond Teams auto attendants and call queues.
fact · verified 2026-09-14
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- contact-center-integration-models
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-14
- Status
- fact
- Confidence
- 0.90
- Verified
- 2026-09-14
Sources
- Teams Contact Center - Microsoft Teams — Microsoft · tier 2 current vendor documentation · section 'What is contact center integration for Microsoft Teams?', paragraphs 1 and 2
Cite this claim
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: claim teams-contact-center-integration-native-aa-cq-option. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-native-aa-cq-option
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-native-aa-cq-option,
title = {Teams contact center integration models: claim teams-contact-center-integration-native-aa-cq-option},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-native-aa-cq-option},
note = {Claim teams-contact-center-integration-native-aa-cq-option, verified 2026-09-14}
}