Source note · Teams contact center integration models
Inference: an Extend-model solution cannot use the Graph Cloud Communications API to record or persist contact center call media, so recording for such deployments needs a separate mechanism that this packet did not research.
inferred · Checked 2026-09-14
- Vendor
- Microsoft
- Product
- Microsoft Graph
- Subsystem
- cloud-communications-api
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-14
- Status
- inferred
- Checked
- 2026-09-14
Sources
- Working with the cloud communications API in Microsoft Graph - Microsoft Graph v1.0 — Microsoft · tier 2 current vendor documentation · 'Important' note following the introduction
Cite this note
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-inf-extend-recording. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-inf-extend-recording
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-inf-extend-recording,
title = {Teams contact center integration models: source note teams-contact-center-integration-inf-extend-recording},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-inf-extend-recording},
note = {Source note teams-contact-center-integration-inf-extend-recording, checked 2026-09-14}
}