Source note · Teams contact center integration models
Microsoft's terms for the Graph Cloud Communications APIs prohibit using them to record or otherwise persist media content from calls or meetings the application accesses, or data derived from that media.
Checked 2026-09-14
You may NOT use the Cloud Communications APIs to record or otherwise persist media content from calls or meetings that your application accesses, or data derived from that media content.
- Vendor
- Microsoft
- Product
- Microsoft Graph
- Subsystem
- cloud-communications-api
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- graph-rest-1.0 as of 2026-09-14
- Checked
- 2026-09-14
Sources
- Working with the cloud communications API in Microsoft Graph - Microsoft Graph v1.0 — Microsoft · tier 2 current vendor documentation · 'Important' note following the introduction
Cite this note
APA
WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-graph-no-recording. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-graph-no-recording
BibTeX
@misc{warmtransfer-claim-teams-contact-center-integration-graph-no-recording,
title = {Teams contact center integration models: source note teams-contact-center-integration-graph-no-recording},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-graph-no-recording},
note = {Source note teams-contact-center-integration-graph-no-recording, checked 2026-09-14}
}