Source note · Teams contact center integration models

The Extend integration model integrates with the Teams client using the Teams client platform, Teams Graph APIs and the Cloud Communications API in Microsoft Graph.

Checked 2026-09-14

Vendor: Microsoft
Product: Microsoft Teams Phone
Subsystem: contact-center-integration-models
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-14
Checked: 2026-09-14

Sources

Teams Contact Center - Microsoft Teams — Microsoft · tier 2 current vendor documentation · tab 'Extend integration model', first paragraph

Cite this note

APA

WarmTransfer. (2026, September 14). Teams contact center integration models: source note teams-contact-center-integration-extend-apis. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-extend-apis

BibTeX

@misc{warmtransfer-claim-teams-contact-center-integration-extend-apis,
  title  = {Teams contact center integration models: source note teams-contact-center-integration-extend-apis},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-contact-center-integration-extend-apis},
  note   = {Source note teams-contact-center-integration-extend-apis, checked 2026-09-14}
}

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