Source note · Teams call quality dashboard and analytics
PSTN usage detail records are kept for 365 days for Calling Plans and 150 days for Direct Routing by default, with country-specific periods such as 730 days in Italy and Mexico and 450 days in the United Kingdom, based on the user's country.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams admin center PSTN usage report
- Subsystem
- pstn-usage
- Deployment
- multi-tenant
- Region
- varies by user country
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Microsoft Teams PSTN usage report — Microsoft · tier 2 current vendor documentation · Direct Routing > Data retention table
Cite this note
APA
WarmTransfer. (2026, September 24). Teams call quality dashboard and analytics: source note teams-call-analytics-pstn-retention-default. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-analytics-pstn-retention-default
BibTeX
@misc{warmtransfer-claim-teams-call-analytics-pstn-retention-default,
title = {Teams call quality dashboard and analytics: source note teams-call-analytics-pstn-retention-default},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-call-analytics-pstn-retention-default},
note = {Source note teams-call-analytics-pstn-retention-default, checked 2026-09-24}
}