The CQD audio classifier marks a stream Poor when Packet Utilization exceeds 500 packets and any of these holds: average round trip over 500 ms, average packet loss rate over 0.1, or average jitter over 30 ms.

Checked 2026-09-24

Vendor
Microsoft
Product
Microsoft Teams Call Quality Dashboard
Subsystem
cqd-stream-classification
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-24
Checked
2026-09-24

Sources

Cite this note

APA

WarmTransfer. (2026, September 24). Teams call quality dashboard and analytics: source note teams-call-analytics-audio-poor-thresholds. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-call-analytics-audio-poor-thresholds

BibTeX

@misc{warmtransfer-claim-teams-call-analytics-audio-poor-thresholds,
  title  = {Teams call quality dashboard and analytics: source note teams-call-analytics-audio-poor-thresholds},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/teams-call-analytics-audio-poor-thresholds},
  note   = {Source note teams-call-analytics-audio-poor-thresholds, checked 2026-09-24}
}

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