The Teams admin center Auto Attendant Usage and Call Queue Usage reports count calls only, exclude voice apps nested without resource accounts and cover at most 28 days; the Power BI historical reports support both nesting methods and cover up to 45 days.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- reporting
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Planning - Reporting Considerations — Microsoft · tier 2 current vendor documentation · Reporting and nesting > Teams admin center usage reports; ... historical reports in Power BI
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-tac-reports-nesting. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-tac-reports-nesting
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-tac-reports-nesting,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-tac-reports-nesting},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-tac-reports-nesting},
note = {Source note teams-auto-attendant-call-queue-setup-tac-reports-nesting, checked 2026-09-24}
}