Maximum calls in the queue defaults to 50 and can be 0 to 200, with a setting of 0 preventing the greeting from playing; the call timeout can be 0 seconds to 45 minutes.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- call queues
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Setup - Call Queue - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 6: Exception handling > Overflow; Call timeout
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-overflow-timeout-limits. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-overflow-timeout-limits
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-overflow-timeout-limits,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-overflow-timeout-limits},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-overflow-timeout-limits},
note = {Source note teams-auto-attendant-call-queue-setup-overflow-timeout-limits, checked 2026-09-24}
}