Microsoft recommends configuring an auto attendant Operator, which receives callers who make no selection or hit a processing error, but the operator is enabled only if an Operator key is also mapped in the menu options.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- auto attendants
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 1: General info > Operator (optional)
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-operator-key. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-operator-key
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-aa-operator-key,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-operator-key},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-operator-key},
note = {Source note teams-auto-attendant-call-queue-setup-aa-operator-key, checked 2026-09-24}
}