Auto attendant menu options map the 0-9, * and # keys (not necessarily contiguous) to destinations including Operator, Person in the organization, Voice app, Resource account, Voicemail, External phone number and announcements.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- auto attendants
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 3: Business-hours call flow > Call routing options; Set menu options
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-menu-keys. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-menu-keys
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-aa-menu-keys,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-menu-keys},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-menu-keys},
note = {Source note teams-auto-attendant-call-queue-setup-aa-menu-keys, checked 2026-09-24}
}