If business hours are left unchanged, an auto attendant follows its business-hours call flow from 09:00 to 17:00 every day in its configured time zone; any time not set as business hours counts as after hours, and a day can have several time ranges.
Checked 2026-09-24
- Vendor
- Microsoft
- Product
- Microsoft Teams Phone
- Subsystem
- auto attendants
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Setup - Auto Attendant - Microsoft Teams — Microsoft · tier 2 current vendor documentation · Advanced setup > Step 2: Call handling hours
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-default-hours. WarmTransfer. https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-default-hours
BibTeX
@misc{warmtransfer-claim-teams-auto-attendant-call-queue-setup-aa-default-hours,
title = {Setting up Microsoft Teams auto attendants and call queues: source note teams-auto-attendant-call-queue-setup-aa-default-hours},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/teams-auto-attendant-call-queue-setup-aa-default-hours},
note = {Source note teams-auto-attendant-call-queue-setup-aa-default-hours, checked 2026-09-24}
}