Talkdesk's FAQ says ring group names can be stored in a flow variable and used with the Ring groups assignment type in Assignment and Dial.

Checked 2026-10-02

Vendor
Talkdesk
Product
Talkdesk Studio
Subsystem
assignment and dial
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-10-02
Checked
2026-10-02

Sources

Cite this note

APA

WarmTransfer. (2026, October 2). Building inbound flows in Talkdesk Studio: source note talkdesk-studio-flow-setup-ad-ring-group-variable. WarmTransfer. https://warmtransfer.net/knowledge/claims/talkdesk-studio-flow-setup-ad-ring-group-variable

BibTeX

@misc{warmtransfer-claim-talkdesk-studio-flow-setup-ad-ring-group-variable,
  title  = {Building inbound flows in Talkdesk Studio: source note talkdesk-studio-flow-setup-ad-ring-group-variable},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/talkdesk-studio-flow-setup-ad-ring-group-variable},
  note   = {Source note talkdesk-studio-flow-setup-ad-ring-group-variable, checked 2026-10-02}
}

Read in context