Source note · Talkdesk
Recordings from the Talkdesk Recordings API are mp3 files, and calls after 18 April 2017 are recorded in dual-channel format by default, though that can be disabled.
Checked 2026-09-25
- Vendor
- Talkdesk
- Product
- Talkdesk Recordings API
- Subsystem
- recording
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- calls after 2017-04-18
- Checked
- 2026-09-25
Sources
- Recordings API — Talkdesk · tier 2 current vendor documentation · Recordings API, format section
Cite this note
APA
WarmTransfer. (2026, September 25). Talkdesk: source note talkdesk-platform-recordings-mp3-dual. WarmTransfer. https://warmtransfer.net/knowledge/claims/talkdesk-platform-recordings-mp3-dual
BibTeX
@misc{warmtransfer-claim-talkdesk-platform-recordings-mp3-dual,
title = {Talkdesk: source note talkdesk-platform-recordings-mp3-dual},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/talkdesk-platform-recordings-mp3-dual},
note = {Source note talkdesk-platform-recordings-mp3-dual, checked 2026-09-25}
}