Source note · Setting up site survivability for Webex Calling
Basic Automatic Call Distribution (B-ACD) is not supported when the Survivability Gateway is colocated with a Local Gateway.
Checked 2026-09-24
The service with colocated Survivability Gateway and Local Gateway isn't supported.
- Vendor
- Cisco
- Product
- Webex Calling
- Subsystem
- Survivability Gateway features
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- current as of 2026-09-24
- Checked
- 2026-09-24
Sources
- Site survivability for Webex Calling — Cisco Webex · tier 2 current vendor documentation · Limitations and restrictions (B-ACD)
Cite this note
APA
WarmTransfer. (2026, September 24). Setting up site survivability for Webex Calling: source note survivability-gateway-setup-bacd-not-colocated. WarmTransfer. https://warmtransfer.net/knowledge/claims/survivability-gateway-setup-bacd-not-colocated
BibTeX
@misc{warmtransfer-claim-survivability-gateway-setup-bacd-not-colocated,
title = {Setting up site survivability for Webex Calling: source note survivability-gateway-setup-bacd-not-colocated},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/survivability-gateway-setup-bacd-not-colocated},
note = {Source note survivability-gateway-setup-bacd-not-colocated, checked 2026-09-24}
}