Source note · SIPREC call recording interface

Teams Compliance Recording for Call Queues records all agent-answered inbound call queue calls without per-agent policy, requires conference mode, and does not cover agents' outbound calls, which need a user compliance recording policy.

Checked 2026-09-25

Vendor: Microsoft
Product: Microsoft Teams
Subsystem: compliance-recording
Deployment: multi-tenant
Region: not restricted
Release range: current as of 2026-09-25
Checked: 2026-09-25

Sources

Microsoft Teams compliance recording (third-party) — Microsoft · tier 2 current vendor documentation · Considerations > Call queues (Compliance Recording for Call Queues)

Cite this note

APA

WarmTransfer. (2026, September 25). SIPREC call recording interface: source note siprec-recording-teams-cr-call-queues. WarmTransfer. https://warmtransfer.net/knowledge/claims/siprec-recording-teams-cr-call-queues

BibTeX

@misc{warmtransfer-claim-siprec-recording-teams-cr-call-queues,
  title  = {SIPREC call recording interface: source note siprec-recording-teams-cr-call-queues},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/siprec-recording-teams-cr-call-queues},
  note   = {Source note siprec-recording-teams-cr-call-queues, checked 2026-09-25}
}

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