Source note · Passing call context with SIP UUI and custom headers
Dynamics 365 Contact Center SIP X header context transfer is described for environments using Direct Routing telephony.
Checked 2026-10-02
- Vendor
- Microsoft
- Product
- Dynamics 365 Contact Center
- Subsystem
- voice context transfer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- 2025 release wave 2
- Checked
- 2026-10-02
Sources
- Enable SIP X header support for context transfer — Microsoft · tier 2 current vendor documentation · Feature details, first paragraph
Cite this note
APA
WarmTransfer. (2026, October 2). Passing call context with SIP UUI and custom headers: source note sip-uui-context-passing-d365-direct-routing-only. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-uui-context-passing-d365-direct-routing-only
BibTeX
@misc{warmtransfer-claim-sip-uui-context-passing-d365-direct-routing-only,
title = {Passing call context with SIP UUI and custom headers: source note sip-uui-context-passing-d365-direct-routing-only},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-uui-context-passing-d365-direct-routing-only},
note = {Source note sip-uui-context-passing-d365-direct-routing-only, checked 2026-10-02}
}