In a Webex Calling route group, calls are distributed randomly among trunks of the same priority, and if the highest-priority trunk is unavailable the call is tried on a lower-priority trunk.

Checked 2026-09-25

Vendor
Cisco
Product
Webex Calling
Subsystem
route groups
Deployment
multi-tenant
Region
not restricted
Release range
current as of 2026-09-25
Checked
2026-09-25

Sources

Cite this note

APA

WarmTransfer. (2026, September 25). SIP trunk redundancy and failover design: source note sip-trunk-redundancy-design-wxc-route-group-priority. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-redundancy-design-wxc-route-group-priority

BibTeX

@misc{warmtransfer-claim-sip-trunk-redundancy-design-wxc-route-group-priority,
  title  = {SIP trunk redundancy and failover design: source note sip-trunk-redundancy-design-wxc-route-group-priority},
  author = {{WarmTransfer}},
  year   = {2026},
  url    = {https://warmtransfer.net/knowledge/claims/sip-trunk-redundancy-design-wxc-route-group-priority},
  note   = {Source note sip-trunk-redundancy-design-wxc-route-group-priority, checked 2026-09-25}
}

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