Source note · Calls-per-second limits on SIP trunks and dialers
Since March 2025 each Genesys Cloud outbound campaign is capped at 50 CPS in all regions; the cap matters only when the organization CPS exceeds 50.
Checked 2026-10-02
- Vendor
- Genesys
- Product
- Genesys Cloud
- Subsystem
- outbound dialer
- Deployment
- multi-tenant
- Region
- not restricted
- Release range
- March 2025 onward
- Checked
- 2026-10-02
Sources
- Outbound campaign limits — Genesys · tier 2 current vendor documentation · per-campaign CPS limit entry
Cite this note
APA
WarmTransfer. (2026, October 2). Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-campaign-50cps. WarmTransfer. https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-campaign-50cps
BibTeX
@misc{warmtransfer-claim-sip-trunk-cps-limits-genesys-campaign-50cps,
title = {Calls-per-second limits on SIP trunks and dialers: source note sip-trunk-cps-limits-genesys-campaign-50cps},
author = {{WarmTransfer}},
year = {2026},
url = {https://warmtransfer.net/knowledge/claims/sip-trunk-cps-limits-genesys-campaign-50cps},
note = {Source note sip-trunk-cps-limits-genesys-campaign-50cps, checked 2026-10-02}
}